The second-hand marketplace Shoppers Express Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
